Current mood:

cheerful

Work was better than yesterday. The morning flew by because I had a customer come in a wanted to Service and Repair her husband’s phone but I couldn’t do anything for here phone because the phone was water damage. When the phone gets water damage the phone is beyond repair. So I went to go look up the account and found out that I couldn’t touch the account because a past due balance wasn’t paid. That’s another whole issue but the low down is that a few months ago Nextel was charging every customer that had a local plan long distance when they were calling in their home area where they can occur no long distance charges! She was on the phone 82 minutes with our customer care and cancellations department. She ended up getting over a $300.00 credit on her bill. So she upgraded her husband’s phone and the upgrade fee was waived. So things turned out for the best I hope for her. We also were playing around with the new sprint phones since were merging with Sprint and Jeff downloaded a ring tone and a game which they didn’t have to pay for because it was our store demo phone. So Courtney and I started downloading ring tones to the other phones that we have. I downloaded a couple of Jessica ones but I think I’m only going to keep one of them. Jeff Courtney and I all are taking a phone home this weekend to play so we can learn how to use it. I hate how to have to learn about new phones. Oh well I feel bad for the sprint people trying to learn how to use our phones and using the system to activate the phone haha! Oo the best news of the night! We can get internet access on the work computers now! How awesome is that?! I checked to see if I could go onto my Jessica forums. Those pages loaded. I’m probably not going to be using it that much while working but when I’m bored I might be doing email or talking on Aim. I don’t want to use too much just incase they are monitoring how much we use it. I don’t want to loose something that we just got.

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Anyways I’m going to head into my room and do something constructive. CHEERIOS for now and I might update later I’m not sure.